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OUR OFFICE HOURS ARE CHANGING!!!

 

Our New office hours are as follows:

Monday - Friday 9:00 am - 5:00 pm

We will be closed on Saturday & Sunday every week.  As always, the system will be monitored at all times after hours, weekends, and during Holiday closings.  If you have service problems during this time, please leave a message on our customer service line.  If it is an internet service problem, please call our support line.

 

COMBO PLANS ARE A BIG HIT WITH CUSTOMERS!  We offer Cable TV and High Speed Cable Internet Service combination packages that are saving our customers even more money!!!  Simply pick your cable plan, pick your internet plan and call customer service for instant savings!

System Upgrade - Goodrich/Coldspring
VersaLink Media LLC is excited to announce that the internet upgrade for the Goodrich/Coldspring system is underway!  You may experience interruptions in service during the day while techs are working.  If you experience interruptions, please call customer service to varify that it is upgrade related and not a separate issue.

Below you will find status updates in relation to the upgrade:

Current Areas Completed:

Highway 59 (from just south of Goodrich to Livingston)

FM 2665

(Including Holiday Lake Estates and as well as all other side streets and neighborhoods located off of FM 2665)

Shiloh Ridge Subdivision

Some areas of FM 1988 are completed

Currently In-Progress:

FM 1988

Hwy 146

More information will be posted as it becomes available.  

 

Broadband Internet in Livingston City Limits
High Speed Cable Internet is available in Livingston, Texas!  

Call toll-free today to sign up or to get more details from our Customer Service Department at (877) 689-6009!


Credit Cards Accepted
We accept Visa, Mastercard, and Discover (charges may apply). Please click on the Payments link on the left for additional information.

Phone Payments Available
Phone payments are accepted Monday – Friday from 9 a.m. — 5:00 p.m. There will be a convenience fee of $2.99 per transaction for all phone payments called in for processing.

 

 

 

 

 

 

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Information

After Hours Service Issues
Our phones are monitored after hours, weekends and on holidays. Please leave a detailed message to report problems with your service.

Late Fees
We will charge a late fee of $5.00 (not including any applicable taxes and fees) for all payments received after the 20th of each month.

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Payments

We now accept Visa, Mastercard and Discover.
credit_cards
On-Line Pay (no charge)  Click Here to Pay Now!
You may pay your bill securely on-line at no additional charge.

Mail-In Pay (no charge)
Customers may continue, if they choose, to mail in their payments in the form of check or money order at no charge.

EZ-Pay (no charge)  Click Here to DOWNLOAD & Print Request Form
You may use your credit card to set up EZ-Pay and automatically pay your bill every month! Just follow the 3 steps listed below:

1. Use the link above to download the E-Z Pay Request Form
2. Print out the form and complete the required fields.
3. Mail the completed form in to:


    VersaLink Media, LLC.

     P.O. Box 1450
     Livingston, TX 77351


Phone Pay ($2.99 convenience fee per transaction plus applicable taxes and fees)
Phone payments are accepted Tuesday—Friday from 9:00 a.m. to 5:00 p.m. There will be a convenience fee of $2.99 (plus applicable taxes and fees) per transaction for all payments called in for processing via phone.

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